Lost or Found an Animal

To ensure our animal companions can enjoy a safe and happy home, RSPCA NSW helps reunite lost pets with their families while providing injured stray animals with treatment and support.

Whether you are dealing with a lost companion or seeking advice with an injured stray, RSPCA NSW can help you plan for what comes next. We’ve prepared several step-by-step guides and a list of preventative measures to help you with assisting injured strays and keeping track of your beloved pet. 
Every year, thousands of animals are reunited with their families, thanks to the assistance and dedication of our communities and staff. If you lose your pet or find an injured stray animal in need of help, please feel free to reach out to our team for guidance and support. 

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Keep Your Pet Safe

When it comes to reducing the number of strays and unclaimed pets in our communities, prevention and preparation are key to keeping our animals safe. Taking proactive steps to safeguard your animal companion not only lowers the risk of losing your pet but also reduces the strain on shelters and local council pounds.  

  • Microchipping and registration – ensure your pet is microchipped and registered through the NSW Companion Animals Register. This is both a legal requirement and a crucial first step in reuniting lost animals with their officially registered owners. You can update your details here or by getting in touch with your local council. 
  • Desexingdesexing your animal companion can prevent them from having unwanted litters while also reducing the likelihood of straying by disincentivising roaming behaviours.   
  • Containment – for dogs, maintaining secure doorways, adequate fencing, and stable gates can prevent your animal from leaving the safety of your home. For cats, consider setting up an enriching cat enclosure and transition them to a safe at home lifestyle.   
  • Leashes and Identification – always use a leash when walking your dog, and ensure your pet’s collar has a tag displaying your contact information as well as your pet’s microchip and registration number. 
  • Supervision – avoid leaving your pet unsupervised in open, unsecured areas, especially in unfamiliar environments that may disorient or frighten your pet.
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Steps to Take When You've Lost a Pet

From putting up posters to getting in touch with your nearest council pound, there are several steps you can take to improve your chances of finding your pet. To find out if your animal companion has entered our care, locate your nearest RSPCA NSW location and notify our team as soon as you can. 

Search Immediately
Don’t wait in the hope that your pet will find their way home. Even if you think they might be lost, your animal companion might still be close by, so be sure to search the immediate area around your home.
Reach Out
Contact local shelters, council pounds, and veterinary hospitals – even those outside of your immediate community. You can also contact your nearest RSPCA NSW location to check if your pet has turned to us for help.
Make Posters
Let your neighbours know about your missing forever friend. A member of your community may have already located your pet or taken them to a nearby shelter or council pound.
Use Social Media
Ask for help using social media to spread the word about your missing pet. Community lost and found pages can be an extremely efficient way to notify large groups of people about your situation and where they can search if they want to help.

Steps to Take When You've Found a Lost Pet

Under the Companion Animals Act 1998 (NSW), local councils are responsible for providing shelter and care for stray or unclaimed animals. This means that all stray animals should be reporting to your local council, as only they have the expertise, facilities, and legal authority to manage these situations.  

However, this doesn’t mean that you shouldn’t look out for any strays you find. In fact, we strongly urge NSW communities to assist stray animals where they can, ensuring their protection and wellbeing as they await their local council’s response. If you find an injured stray animal in need of urgent treatment, you can bring them to an RSPCA NSW Veterinary Hospital for immediate veterinary care. 

If you come across a lost or straying animal, RSPCA NSW has developed a step-by-step action plan outlining what you should do to help. If you need any guidance with providing care for any lost or unclaimed pets, feel free to explore our resources outlining the basics of caring for animals. 

Check for Identification
Look for a collar or tag containing the owner’s contact details – you may be able to contact them directly to notify them that their animal has been found.
Contact your Local Council
Councils are responsible for managing strays and reuniting lost pets with their owners. Contact your local council to ensure any animal you find can be properly looked after.
Provide Basic Care
While waiting for your council to assist, you may need to provide the animal you’ve found with food, water, and shelter. Avoid unnecessary handling to reduce the risk of stressing them out.

Found a stray cat? Here’s some helpful tips and advice to guide you.

Frequently Asked Questions

Is there a way to find out if my lost animal has entered RSPCA NSW’s care?

If you have lost your pet, locate and contact your closest RSPCA NSW Shelters and Adoption Centres. We also suggest contacting other nearby pounds, animal shelters, and veterinary hospitals, as some pets have been known to travel great distances when unable to find their homes.

If your animal is not in our care, we suggest contacting all the local pounds, shelters and veterinarians in your area. You can also check the many online Facebook groups for missing and found pets. 

It’s very important to update your pet’s microchip record to reflect that he is missing. You could also consider posting notices around your neighbourhood and in your local newspaper. 

Even if you do not find your animal immediately, it’s important to search regularly in case your pet is found at a later date. 

We would suggest phoning your local RSPCA shelter before visiting us. All animals currently in RSPCA NSW’s care who have come in as lost or strays are entered into our system so if you animal is in our care, our teams will have records of this. You are welcome to come to our shelters and speak to our staff during opening hours. 

While we promise to urgently search our records for anyone looking for their missing pet, we do not have the resources to conduct regular searches for your beloved animal companion. However, we suggest regularly checking in with our dedicated shelter staff as you continue the search for your precious forever friend. 

You can contact our RSPCA NSW shelters here. We would suggest checking with your local shelter and any that are in your region as animals can sometimes travel great distances. 

If you find a livestock animal, please contact your local council. 

If you find a pocket pet, try to locate the owner in your area. Check with your neighbours and put up found posters. 

If you find a native animal, contact a local wildlife organisation such as WIRES, ARC or Sydney Wildlife Rescue. If you can safely collect and contain the animal, you should take him to a veterinary clinic immediately.

Although our shelters lack the authorisation to take in lost animals and strays, we support lost and unclaimed pets in a variety of other ways. When our shelters have space, we often work with councils to help house animals that have been unable to be reunited with their owners or rehomed by the council. This is our way of directly ensuring that councils have even greater resources to help animals in need.  

You can help us create more space for lost and stray animals by adopting an animal from one of our shelters and adoption centres. If you don’t think you’re ready for permanent adoption, consider becoming a foster carer to an animal in need of a loving temporary home.