If you suspect an animal is in need, please relay any information regarding animal cruelty using the online form below or by calling 1300 CRUELTY (1300 278 3589). You will be asked to answer a series of questions to help us gather as many details as possible. If you have supporting images or videos, please upload or provide them.
To investigate a complaint and take action under the Prevention of Cruelty to Animals Act (1979), our inspectors need reasonable grounds to believe an offence has occurred. Detailed information, including your contact details, is crucial to confirm the facts and support the investigation. Rest assured, your details will remain confidential, and every report is taken seriously.
By completing this form, you are providing personal information to RSPCA NSW (we, us, or our). We are collecting your personal information to process and respond to your cruelty complaint in accordance with our statutory functions. Supplying your personal information is voluntary, but it may impact our ability to perform our statutory functions if you do not provide it. Further details about how we manage personal information is contained in our Personal Information Collection Notice and Privacy Policy. By submitting this form, you confirm that you have read and agree to the terms of our Personal Information Collection Notice.
If you’ve already lodged an animal cruelty complaint with RSPCA NSW, we understand you may want to check on its progress. Rest assured, every report is taken seriously, and your complaint will go through a process of triaging to ensure that urgent cruelty reports are prioritised accordingly.
In addition to the prioritisation of your report, it’s important to remember that it may be at different stages, from initial assessment to an active or follow-up investigation. Though we will endeavour to give you peace of mind, please note that, for the safety of the animals and to protect the privacy of those involved, the amount of information we can share may vary depending on the stage of the investigation.
To check-in on an existing cruelty complaint, contact our team at 02 9770 7555. Press option 1 in the prompts, and please have your case number ready.
Unethical and illegal breeding practices can result in severe suffering for animals. RSPCA NSW relies on information from the community to investigate breeders who are not complying with animal welfare standards.
RSPCA NSW has a dedicated Breeders Compliance Unit (BCU). When not responding to cruelty complaints pertaining to breeders, our team proactively inspects registered breeding establishments to ensure they are complying with the Breeding Code for Cats and Dogs.
If you suspect a breeder is engaging in illegal practices – such as breeding animals in poor conditions or failing to meet basic welfare needs – you can make a Breeder Tip-Off to RSPCA NSW. Please provide as much information as possible, including the breeder’s details, location, and any supporting evidence.
By law, any individual, breeder, or organisation selling, adopting, or giving away a dog, cat, puppy, or kitten needs to use an official identification number in any advertisement of the animal.
Approved identification numbers include:
If you see an animal advertised without an identification number, we suggest either contacting the seller to see if a typo or mistake was made, or determining the validity of the number by looking it up using the NSW Pet Registry.
If you believe that a breach has been made intentionally, please report it to RSPCA NSW by using the form located on this page so we can investigate the matter further.
We promise to uphold the highest ethical standards. Your personal information has never been, and never will be sold or traded to other charities. This is our promise to you.
We acknowledge the Traditional Owners of the lands on which we live and work. We recognise and respect the enduring relationship they have with their lands and waterways, and particularly acknowledge the vital role animals have played in Indigenous life, stories and culture for tens of thousands of years.
The RSPCA is an independent, community-based charity providing animal care and protection services across the country.
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The RSPCA is an independent, community-based charity providing animal care and protection services across the country.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
