Although RSPCA NSW does everything possible to avoid the presence of infectious diseases at our facilities, there are some pets that leave our care in a healthy condition and then go on to develop an infectious disease. This is very similar to the situation where people are exposed to someone with a common cold and do not develop the signs of the cold until several days later.
RSPCA NSW provides a warranty for our adopted pets to cover such circumstances. The warranty applies to RSPCA NSW animals adopted through RSPCA NSW shelters and adoption centres, and affiliated Petbarn outlets. It is very specific in that it exclusively provides assistance for infectious medical conditions that are likely to have arisen as a result of your pet being in an animal care facility prior to adoption. Click here to read the full conditions of our adoption warranty. You can also click here to view a full list of warranty-affiliated veterinary providers.
If you believe you are eligible for an adoption warranty claim, please fill out all relevant details using the form below, so we can assist you further.
PLEASE NOTE: Claims must be submitted alongside supporting documentation within 60 days of incurred veterinary fees.
By completing this form, you are providing personal information to RSPCA NSW (we, us, or our). We are collecting your personal information to process and respond to your adoption warranty claim. Supplying your personal information is voluntary, but it may impact our ability to process your application if you do not provide it. Further details about how we manage personal information is contained in our Personal Information Collection Notice and Privacy Policy.
We promise to uphold the highest ethical standards. Your personal information has never been, and never will be sold or traded to other charities. This is our promise to you.
We acknowledge the Traditional Owners of the lands on which we live and work. We recognise and respect the enduring relationship they have with their lands and waterways, and particularly acknowledge the vital role animals have played in Indigenous life, stories and culture for tens of thousands of years.
The RSPCA is an independent, community-based charity providing animal care and protection services across the country.
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The RSPCA is an independent, community-based charity providing animal care and protection services across the country.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
